
Moody Abdul
How to Write Therapy Progress Notes (With Examples)

A therapy progress note is the formal record of a single session: what the client reported, what you observed, what you did, and what happens next. Write one for every session, promptly, in a consistent format (DAP, SOAP, or BIRP), and keep it as long as your regulator requires. In the US that period varies by state and licensing board; in most of Canada it is five to ten years, set by your provincial college.
This guide covers what goes in a progress note, how to choose a format, a worked example, retention guidance for US therapists along with the exact rules for every major Canadian regulator, and the documentation errors that show up in audits and complaints.
What Is a Therapy Progress Note?
A progress note is the clinical record of one session, kept in the client’s chart. It documents the session’s focus, your interventions, the client’s response, risk, and the plan going forward. A good progress note is a handover document: a competent colleague should be able to pick up the file tomorrow and know exactly where treatment stands.
Therapists give their session notes several overlapping names: client notes, case notes, therapist notes, clinical notes. Whatever you call them, the distinction that matters is between the progress note (part of the formal record) and process notes (a clinician’s private working impressions):
| Progress notes | Process / “psychotherapy” notes |
|---|---|---|
Purpose | Document care: focus, interventions, response, risk, plan | Working hypotheses, countertransference, supervision musings |
Tone | Objective, concise, professional | Informal, speculative |
Who reads them | You, colleagues, the client, insurers, your college, courts | Ideally only you |
Legal status | Part of the clinical record your licensing board or college requires | US: HIPAA gives separate “psychotherapy notes” extra protection. Canada: no protected carve-out; under PHIPA, clients have a right of access to records of their personal health information, with narrow exceptions (PHIPA, 2004, s. 52) |
The practical consequence: write every note, including anything you’re tempted to call “private”, as if the client, their lawyer, and your regulator’s quality-assurance committee will read it. One of them eventually might. In Canada, where no carve-out exists, a second “private” set is likely just as accessible as the chart.
What Should You Include in a Progress Note?
Every progress note should answer eight questions: who was seen, when and how, what the session focused on, what the client reported, what you observed, what you did, how the client responded, whether risk was assessed, and what happens next. If a note answers all eight, it will survive an insurer’s review, a college inspection, and your own memory six months later.
Element | The question it answers | Example phrasing |
|---|---|---|
Session metadata | Who, when, how long, what modality of contact | “2026-08-12, 50 min, individual, virtual (video), session 6” |
Presenting focus | What was this session about? | “Session focused on workplace anxiety and sleep disruption” |
Client report | What did the client say? (quote sparingly, attribute clearly) | “Client described two episodes of ‘spiralling’ before presentations” |
Clinical observations | What did you see and hear? | “Affect anxious at start, brightening mid-session; speech normal in rate” |
Interventions | What did you do, in the language of your modality? | “Cognitive restructuring using a completed thought record” |
Client response | Did it land? | “Generated two alternative appraisals with minimal prompting” |
Risk | Was risk assessed, and what did you find (including negative findings) | “No suicidal ideation reported when screened; no risk indicators observed” |
Plan + signature | What’s next, signed with your name, credential, and date | “Next appointment 2026-08-19; homework assigned. J. Tremblay, RP” |
The note is one layer of a larger clinical record, and what the full record must contain varies by jurisdiction. In Canada, CRPO’s Standard 5.1, for example, requires the record as a whole to contain a complete client profile, a plan for therapy reflective of the modality used, a record of client communications, any therapeutic assessments with methods and outcomes, and a termination record with referrals (CRPO, Standard 5.1). The client profile and consents usually enter the chart at intake. A properly built intake form does most of that work once, so your session notes don’t have to repeat it.
Which Progress Note Format Should You Use?
For most private practices, DAP is the default. It’s fast and complete, and reviewers recognize it. Choose SOAP when you work alongside physicians or bill insurers who expect medical-style charting, BIRP when interventions and responses drive the treatment (community mental health, substance-use programs), and DARP when you want the client’s response tracked as its own section.
Format | Stands for | Strongest fit | Trade-off | Template |
|---|---|---|---|---|
DAP | Data, Assessment, Plan | General private practice; high-volume caseloads | Subjective and objective material share one section | |
SOAP | Subjective, Objective, Assessment, Plan | Interdisciplinary teams, insurer-facing charts | Slowest of the four; the S/O split can feel artificial in talk therapy | |
BIRP | Behavior, Intervention, Response, Plan | Intervention-heavy work; programs that audit response to treatment | Thin on assessment and formulation | |
DARP | Data, Assessment, Response, Plan | DAP practices that want response to interventions made explicit | Least standardized; some reviewers won’t know it |
Consistency beats format choice. A chart that switches structure every few sessions is harder to defend than a modest format applied identically every time. Pick one format per client and change it deliberately, not by accident. If you use an AI scribe, check that it can hold a format the same way: Klarify, for instance, generates notes in 20+ built-in formats including DAP, SOAP, and BIRP, plus custom templates you define once and reuse.
How Do You Write a Progress Note? Six Steps
Writing a strong progress note takes six moves: start from a fixed structure, name the session’s clinical focus, separate data from interpretation, name your interventions precisely, document risk every time, and end with a plan someone else could act on. With practice, that’s a five-to-ten-minute task per session, not an evening of charting.
Step 1: Start from the structure, not a blank page. Open your format’s headings before you type a word. The headings are a checklist; a blank page is an invitation to ramble, or to skip the parts that feel awkward, which are usually risk and response.
Step 2: Name the session’s clinical focus in one line. One or two themes, tied to the treatment plan (“continued work on Goal 1: reducing avoidance of workplace visibility”). If you can’t name the focus, the note will read as a transcript summary instead of a clinical record.
Step 3: Separate what happened from what you think. Client statements get attributed (“client reported…”, with short quotes for load-bearing phrases). Observations stay behavioral and specific, the same discipline as a mental status exam. If you need descriptor language, our mental status exam cheat sheet was built for exactly that. Interpretation lives in the assessment section, in tentative clinical language: “presentation consistent with…”, never “client is…”.
Step 4: Name interventions in the language of your modality. “Provided support” is invisible to a reviewer. “Cognitive restructuring” is not, and neither is “bilateral stimulation, set 3” or “emotion-focused reframe of the pursue-withdraw cycle”. Precise intervention language is what demonstrates that treatment is active and matches the plan.
Step 5: Document risk every time you assess it, even when it’s unremarkable. “No suicidal ideation reported when screened” takes seven words and closes the single most dangerous gap in a chart. A silent note is not evidence that risk was low; it is evidence that you didn’t write it down.
Step 6: End with a plan someone could act on, then sign and date. Next appointment, homework, referrals, anything to revisit. Sign with your name and credential. Write the note the same day where you can. If you can’t, label the late entry as late with both dates rather than backdating.
A Worked Example: One Session, Written as a DAP Note
Here is a complete progress note for a fictional, composite client (no real client or session is represented). It runs about 200 words, references treatment-plan goals by name, documents a negative risk screen, and ends with an actionable plan.
Session: 2026-08-12, 50 min, individual, virtual (video), session 6. Client M.L. (34), self-referred, anxiety-related concerns. Clinician: J. Tremblay, RP. Data: M.L. attended on time and was engaged throughout. She reported two episodes of “spiralling” this week, both on nights before work presentations, with sleep onset delayed “a couple of hours.” She used the paced-breathing exercise once, “which helped a bit.” Affect anxious at session start, brightening by mid-session; speech normal in rate and volume. In session, completed a thought record for the more intense episode and generated two alternative appraisals with minimal prompting. No suicidal ideation reported when screened; no risk indicators observed. Assessment: Presentation remains consistent with the anxiety-focused formulation in the treatment plan. Episode frequency is down from baseline (near-daily → two this week), and M.L. is beginning to apply cognitive restructuring independently, which is progress toward Goal 1 (reduce frequency and intensity of anxious episodes) and Goal 2 (independent use of coping skills). Avoidance of workplace visibility remains the main maintaining factor. Plan: Continue weekly sessions; next appointment 2026-08-19. Homework: one thought record plus paced breathing before both scheduled presentations. Introduce graded-exposure ladder next session. No change to risk status; continue routine screening.
Notice what the note does not do. There is no diagnosis stated as fact, no unattributed opinion, and no session play-by-play. Every sentence either records something observable or connects the session to the plan.
How Long Should a Progress Note Be?
Long enough that a colleague could take over the file; short enough that you will actually write it after every session. For a routine session, that usually means 150-300 words. Intake sessions, risk events, significant disclosures, and termination notes justify more; “client stable, continue plan” justifies its own paragraph, never the whole note.
Length is a detail dial, not a quality dial. A 500-word note that never mentions risk or the treatment plan is weaker than a 180-word note that nails both. If your notes keep ballooning, the fix is rarely typing faster. It’s usually structural: tighten the data section and stop transcribing the session.
How Long Do You Need to Keep Client Records?
Retention is set by your regulator, not by habit. In the US, minimum retention periods vary by state and licensing board, so verify your own board’s current rule before you build a destruction schedule. Canadian minimums are set by the provincial colleges and professional associations, and they are specific enough to put in a table.
Canadian Retention Rules by Regulator
The short version: at least 10 years for Ontario’s CRPO, CPBAO, and OCSWSSW (longer for clients who were minors), at least 5 years under Quebec’s OPQ, OTSTCFQ, and OPPQ regulations, and 7 years under CCPA’s standard and BCACC’s guidance. The clock generally starts at the last interaction or entry. For minors in Ontario, it starts at the 18th birthday.
Regulator / association | Who it covers | Minimum retention | If the client was a minor |
|---|---|---|---|
CRPO (Ontario) | Registered Psychotherapists | 10 years from the last interaction (Standard 5.1, where the registrant is the record’s custodian) | 10 years from the client’s 18th birthday, whichever is later |
CPBAO (Ontario) | Psychologists and behaviour analysts | A minimum of 10 years after the last professional contact (Standards of Professional Conduct, s. 9.4) | Kept until 10 years after the client reaches age 18, if that is later |
OCSWSSW (Ontario) | Social workers and social service workers | At least 10 years from the date of the last entry (Standards of Practice, Principle IV) | At least 10 years from the day the client became, or would have become, 18 |
OPQ (Quebec) | Psychologists | At least 5 years from the last professional service (CQLR c. C-26, r. 221, s. 8) | No separate rule stated in the regulation |
OTSTCFQ (Quebec) | Social workers, marriage and family therapists | At least 5 years from the last professional service (CQLR c. C-26, r. 297, s. 6) | No separate rule stated in the regulation |
OPPQ (Quebec) | Psychoeducators | At least 5 years from the last professional service (CQLR c. C-26, r. 207.3, s. 10) | No separate rule stated in the regulation |
BCACC (BC) | Registered Clinical Counsellors | Standard 12 requires retention per applicable laws and bylaws, with no fixed number; BCACC’s legal-counsel guidance recommends at least 7 years from the last session | Guidance: the 7 years starts at the 19th birthday (BC’s age of majority) |
CCPA (national) | Canadian Certified Counsellors | The period set by law or employer protocol, whichever is longest; CCPA’s own standard is 7 years after the last date of service (Standards of Practice, B6) | 7 years after the age of majority |
Four things the table can’t capture:
The minimum applies when you are the custodian. If a hospital, school board, or agency holds the record, its retention schedule governs. CRPO and CCPA both frame their periods this way. Know who the custodian is for every chart you touch.
Minors reset the clock. In Ontario, a seven-year-old client’s record must survive until their 28th birthday, so plan your storage (and your exit-from-practice plan) accordingly.
Quebec’s five years is a floor with a ceiling in sight: all three Quebec regulations expressly permit secure destruction once the five years expire, and Loi 25 requires enterprises to destroy or anonymize personal information once the purposes for collecting it are achieved, expressly subject to any retention period a law imposes (P-39.1, s. 23). Quebec practitioners should follow their order’s current guidance rather than keeping records indefinitely by default.
Standards get revised. CPBAO reissued its Standards of Professional Conduct in 2024; BCACC’s documentation standard took effect November 2023. The rules above were verified against the sources listed at the end of this page on August 18, 2026. Confirm your own college’s current standard before you build a destruction schedule on ours.
What Are the Most Common Progress Note Mistakes?
The documentation errors that surface in audits, insurance reviews, and college complaints are rarely exotic. They are the same seven, over and over: vagueness, cloning, opinion dressed as fact, silent risk, late notes, silent edits, and shadow charts.
Mistake | Why it costs you | Fix |
|---|---|---|
Vague progress claims (“client doing better”) | Can’t demonstrate progress or medical necessity to anyone | Anchor to observable change: frequency, duration, behavior |
Copy-pasted notes across sessions | Cloned notes read as fabrication to an auditor or a court | Data and response must change every session, even when the plan doesn’t |
Opinion stated as fact (“client is manipulative”) | Indefensible in a complaint; corrosive if the client reads it | Attribute reports, describe behavior, keep interpretation tentative |
No risk documentation on quiet sessions | The chart is silent exactly where liability is loudest | Record negative screens: “no SI reported when screened” |
Late or missing notes | Every standard requires timely records; memory fades within days | Same-day notes where possible; label late entries as late, with both dates |
Editing a note without a trail | Looks like tampering, even when it isn’t | Amend with a dated, signed addendum; keep the original legible (BCACC Standard 12.5 requires exactly this) |
A second, “private” set of client notes | In Canada there is no protected carve-out; both sets are likely accessible | Keep one chart, written as if the client will read it |
The first two mistakes have the same cure: specificity.
Weak: “Client is doing better. Continued to provide support. Continue as planned.”
Stronger: “Client reported two anxious episodes this week, down from near-daily at intake. Practiced cognitive restructuring in session; generated alternative appraisals with minimal prompting. Continue weekly sessions; introduce exposure ladder next session.”
Same session, three sentences each. Only one of them survives contact with a reviewer.
How Do You Keep Your Notes Audit-Ready?
Audit-ready means your chart can be read cold, without you in the room to explain it, by a licensing board or college reviewer, a professional inspector, an insurer, a client exercising access rights, or a court. In Canada, every body in the retention table above reviews records when investigating a complaint, the statutory colleges also run quality-assurance and inspection programs, and privacy law gives clients standing access rights. The standard to write to is simple. Assume three readers: future you, the client, and a reviewer.
Two rules deserve special mention because they trip up careful clinicians:
Never alter, and never destroy, after trouble starts. CCPA’s Standards of Practice are explicit that counsellors never destroy records or notes after receiving a subpoena, or when they have reason to expect one (CCPA, B6). Retention schedules pause the moment litigation is foreseeable.
Amendments are additions, not replacements. Date and sign every correction and keep the original visible (BCACC Standard 12.5). An honest error corrected transparently is unremarkable; an overwritten note is a finding.
Run this checklist against a random chart once a quarter:
Audit-readiness checklist
[ ] Every session has a note, dated and signed with your credential
[ ] One format, applied consistently across the chart
[ ] Risk screening documented every time, including negative screens
[ ] Client statements attributed; observation separated from interpretation
[ ] Goals referenced by name or number from the treatment plan
[ ] Late entries labeled as late entries, with both dates
[ ] Amendments dated and signed, originals still legible
[ ] Client profile, consents, and treatment plan current in the record
[ ] Retention clock known for this client (adult vs minor, custodian identified)
[ ] Nothing in the chart you wouldn’t stand behind with the client reading over your shoulder
Where Does AI Fit In?
AI scribes change when the note gets written, not who is responsible for it. A recording-based tool drafts the progress note from the session; you review, correct, and sign. Two obligations stay entirely yours: the client’s informed consent to recording, and compliance with the privacy law that governs you (HIPAA in the US; in Canada, PHIPA in Ontario, Loi 25 in Quebec, and PIPEDA federally).
Used well, an AI draft removes the blank-page problem (Step 1) and the end-of-day backlog (the timeliness problem), and the six steps above become your review checklist instead of your writing burden. Used badly, signed unread, it produces confident, well-formatted notes that fail Step 3.
Klarify, an AI assistant for therapists in the US and Canada, generates progress notes in 20+ formats including DAP, SOAP, and BIRP, with custom templates and brief-to-very-detailed levels. It works from in-person audio, virtual meeting audio capture, session dictation, handwritten notes, uploaded transcripts, and uploaded audio. It is fully HIPAA, PHIPA, PIPEDA, Quebec Loi 25, and GDPR compliant, stores all data in Canada, and deletes session audio from storage after 14 days, configurable down to immediate deletion. Beyond notes, every therapist gets a free Psychology Today-style public profile hosted on klarify.ca, with built-in marketing features for attracting clients. For a broader look at the options, see our comparison of therapy note-taking tools.
Klarify drafts your progress notes while you stay with the client →
Frequently Asked Questions
How soon after a session should you write your progress note?
As soon as you can, same day whenever possible. Deadlines vary by regulator, and Canadian colleges rarely set a fixed one; what every record-keeping standard requires is timely, accurate documentation, and detail decays fast after two or three more sessions. If you must document late, label the entry as a late entry with both dates rather than backdating it.
Are progress notes the same as psychotherapy notes?
No. In the US, HIPAA gives separate “psychotherapy notes” extra protection that progress notes do not share. Canadian privacy law has no equivalent carve-out: under PHIPA, clients have a right of access to records of their personal health information, with narrow exceptions. On either side of the border, assume anything you write about a client can be requested.
Can clients read their therapy progress notes?
Generally, yes. US access rules depend on federal and state privacy law. In Canada, Ontario’s PHIPA gives individuals a right of access to their personal health information records, subject to limited exceptions such as a risk of serious harm, and other provinces have comparable access rights. The practical rule: write every note as if the client will read it, because one day they might.
How long do therapists need to keep client records?
In the US, it varies by state and licensing board, so check your board’s current rule. In Canada, it depends on your college: Ontario’s CRPO, CPBAO, and OCSWSSW all require at least 10 years from the last interaction or entry, or 10 years past the client’s 18th birthday. Quebec’s OPQ, OTSTCFQ, and OPPQ regulations require at least 5 years from the last professional service. CCPA’s standard is 7 years, and BCACC guidance recommends at least 7. Always check your own regulator’s current standard.
Can I use AI to write my progress notes?
Yes, with two conditions: your client consents to the recording, and you review and sign every draft. The note is yours, whatever produced the first version. Choose a tool whose privacy posture matches the law that governs you (HIPAA in the US; PHIPA, PIPEDA, or Loi 25 in Canada), and check how long it keeps session audio and who can access it.
Sources
College of Registered Psychotherapists of Ontario, Professional Practice Standards, Standard 5.1: Clinical Records
College of Psychologists and Behaviour Analysts of Ontario, Standards of Professional Conduct (in force July 1, 2024), s. 9.4 (Record Storage and Retention)
Ontario College of Social Workers and Social Service Workers, Code of Ethics and Standards of Practice, Principle IV: The Social Work and Social Service Work Record
Règlement sur la tenue des dossiers et des cabinets de consultation des psychologues, CQLR c. C-26, r. 221, s. 8
Règlement sur la tenue des dossiers et des cabinets de consultation des membres de l’OTSTCFQ, CQLR c. C-26, r. 297, s. 6
Règlement sur les dossiers, les cabinets de consultation et autres bureaux et la cessation d’exercice des membres de l’Ordre des psychoéducateurs et psychoéducatrices du Québec, CQLR c. C-26, r. 207.3, s. 10
Loi sur la protection des renseignements personnels dans le secteur privé (as amended by Loi 25), CQLR c. P-39.1, s. 23
BC Association of Clinical Counsellors, Standards of Clinical Practice: Documentation and Record Keeping (Standard 12, effective November 1, 2023) and What Should I Do When I Retire? (G. Bryce, BCACC legal counsel)
Canadian Counselling and Psychotherapy Association, Standards of Practice, B6: Maintenance of Records
Regulatory details last verified: August 18, 2026. Standards change, so always confirm against your college’s current published standard.